Terms of Service

Terms of Service

Effective Date: October 2025

Welcome to KiddoCraft Kingdom — a place made for families who value creativity, quality, and joyful play.

By visiting our website (www.kiddocraftkingdom.com) or making a purchase, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Overview

These Terms of Service (“Terms”) govern your use of our website and all purchases made through it.
Throughout the site, the terms “we,” “us,” and “our” refer to KiddoCraft Kingdom.

By using this site, you represent that you are at least the age of majority in your province or territory of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.

2. Our Products

All products are designed and selected with care to meet high standards of safety and quality.
However, please note that:

  • Colours and finishes may vary slightly from images due to lighting or screen differences.

  • Product dimensions and specifications are approximate.

  • We reserve the right to modify or discontinue products at any time without prior notice.

3. Orders & Payment

When you place an order, you agree to provide accurate, complete, and up-to-date information.
We reserve the right to cancel or refuse any order for reasons including:

  • Product availability

  • Suspected fraud or unauthorized transactions

  • Errors in product information or pricing

We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna, and Afterpay.

Prices listed on the website are in Canadian dollars (CAD) and include applicable taxes based on your shipping address.

4. Shipping & Delivery

We proudly ship across Canada, using trusted carriers such as Canada Post, Purolator, FedEx Canada, and UPS.

Orders are typically processed within 1–2 business days, and delivery usually takes 3–7 business days, depending on your location.

Please note:

  • Delivery to remote or rural areas may take longer.

  • We are not responsible for delays caused by carriers, weather, or events beyond our control.

5. Returns, Refunds & Exchanges

Your satisfaction means everything to us!
Please refer to our full Refund & Return Policy for details on:

  • Return eligibility (within 30 days, unopened, unused)

  • Refund and store credit options

  • Exchange procedures

  • Afterpay/Klarna refund limitations

If you have any issues with your order, email us at support@kiddocraftkingdom.com and our friendly support team will be happy to help.

6. Accuracy of Information

We do our best to ensure that all product descriptions, pricing, and availability are accurate and up to date.
However, occasional errors may occur. We reserve the right to correct any inaccuracies, update information, or cancel orders affected by such errors without prior notice.

7. User Conduct

You agree not to use our site for any unlawful purpose, including but not limited to:

  • Violating any laws or regulations

  • Uploading or transmitting viruses or harmful code

  • Attempting to access unauthorized areas of our system

  • Using our content or trademarks without permission

8. Intellectual Property

All content on this website — including text, graphics, logos, product images, and design — is the property of KiddoCraft Kingdom and protected by Canadian and international copyright laws.

You may not copy, reproduce, or distribute any content from this site without our written permission.

9. Third-Party Services

Some features or payment options on our website may involve third-party providers (e.g., PayPal, Klarna, Afterpay).
Your use of these services is governed by their own terms and policies. We are not responsible for how these third parties handle your information.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Limitation of Liability

To the maximum extent permitted by law, KiddoCraft Kingdom shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

If we are found liable for any claim, our liability will not exceed the total amount paid for your purchase.

12. Changes to These Terms

We may update or modify these Terms at any time. The most recent version will always be posted on this page.
By continuing to use our website, you accept any updates to these Terms.

13. Contact Us

If you have any questions about these Terms of Service, please reach out to us:

📧 support@kiddocraftkingdom.com
🌐 www.kiddocraftkingdom.com
📍 Richmond, British Columbia, Canada

Thank you for choosing KiddoCraft Kingdom.
We’re honoured to be part of your family’s playtime and everyday adventures. ❤️